FAQ

Our FAQ

Crafted with precision and designed to elevate any space, our furniture pieces blend functionality.

Q1. What is there refund and return policy?

We offer a 1-day return policy on all products. If you wish to return an item, please follow these steps:

3 to 6 working day for payment refund to the original payment method

1. Send an email to [ zoohfashion.suport@gmail.com ].
2. Include the following details:

Your full name
Registered mobile number
Order ID

Once we receive your request, we will process the return and arrange a pickup if applicable.

Please ensure the product is unused and in its original packaging. Shipping charges may apply.

LIKE THIS

Subject: Request for Product Return - Order ID [Your Order ID]

Dear ZOOH FASHION Support Team,

I would like to request a return for the product I received. Below are the details of my order:

Full Name: [Your Full Name]
Registered Mobile Number: [Your Mobile Number]
Order ID: [Your Order ID]
Product problem: [Your Address]
Please let me know the next steps for processing this return.

Thank you,
[Your Name]

Q2. WORRIED ABOUT ONLINE FRAUD. WHAT TO DO?

ZOOH FASHION uses top-notch encryption and secure payment gateways to protect your data; if you have any concerns, contact their customer support for assistance.

Q3. WHAT ARE THE PAYMENT METHODS AVAILABLE?

Zooh Fashion accepts payments via common credit and debit cards such as Visa, Mastercard, American Express, Discover, Diners Club, and China UnionPay, as well as digital payment methods like Phone Pay, Google Pay, UPI, NEAT BANKING, ALL, ACCEPTED

Q4. CAN YOU EXPLAIN THE SIZE CHARTS?

Check our size guide in the product description/image, or DM us your measurements for personalized assistance!"
It’s short, engaging, and keeps the tone friendly. Let me know if you'd like further adjustments!

Q5.HOW FAST IS THE STORE'S SHIPPING?

"Our standard delivery takes 8-9 days, but please note there may be delays during holidays or special occasions. We also offer express delivery options for faster shipping!"

This version keeps it clear and friendly while addressing potential delays and highlighting the express option.

Q6. HOW TO AVAIL DISCOUNTS IN YOUR STORE?

Availing Discounts:
Stay updated on the latest discounts via our social media (Facebook, Instagram, Twitter), WhatsApp, email, or directly on our website